LANGUAGE VARIETY OF HEALTH CARE SERVICES AT PUSKESAMAS BANTARAN KABUPATEN PROBOLINGGO
Abstract
: This study analyzes the language variety used by nurses and patients of health care services at Puskesmas Bantaran Kabupaten Probolinggo. Language variety refers to variants of language caused by the speakers’ different backgrounds. Puskesmas Bantaran is a referral puskesmas with medical personnel and patients from different backgrounds and it causes challenges in the communication process during health care services. The theory used to analyze the data in this study is the theory from Janet Holmes (2013). Language variety is divided into two aspects namely, language variety of speakers and language variety of the use. This research is important to improve the effectiveness of communication between medical personnel and patients. This research aims to describe the types of language variety used by a nurse to patients of health care services at Puskesmas Bantaran Kabupaten Probolinggo. The method used is descriptive-qualitative with data collection methods through observation, recording, transcribing, and interviews. The data source consists of all dialogs of conversational interaction between a nurse and patients of health care services containing language variety. The data were analyzed from 24 conversations, resulting in 101 language variety. The results of the analysis show that there are two language variety of health care services in the interaction between a nurse and patients, namely language variety of speakers and language variety of the use. The language variety of speakers has 87 data which is divided into five types, namely social status and ethnicity (51 data), gender (10 data), age (24 data), and social network (2 data). The language variety of the use or register of health has 14 data. These findings reflect the social interaction between a nurse and patients of health care services.
References
Aslinda, L., & Syafyahya, L. (2007). Pengantar Sosiolinguistik. PT Refika Aditama.
Astri, Z., & Fian, A. (2020). Scope of English Language Teaching, Literature and Linguistics Program Studi Pendidikan Bahasa Inggris FKIP Universitas Muslim THE SOCIOLINGUISTICS STUDY ON THE USE OF CODE MIXING IN GITA SAVITRI DEVI’S YOUTUBE CHANNEL VIDEO. 3(2), 83–92.
https://ejournals.umma.ac.id/index.php/seltics
Bahasa dan Sastra Indonesia BASASASINDO Hal, J., Yulija Ritonga, E., Romadon Tanjung, H., Barita Bayo Angin, T., Pendidikan Bahasa dan Sastra Indonesia, P., Pendidikan IPS dan Bahasa, F., & Pendidikan Tapanuli Selatan, I. (n.d.). RAGAM BAHASA PEDAGANG DIPASAR IMPRES SADABUAN KAJIAN SOSIOLINGUISTIK (Vol. 5).
Belembele, A. E. (2022). VARIASI BAHASA PADA PELAYANAN CUSTOMER SERVICE DI BANDAR UDARA GUSTI SJAMSIR ALAM KOTABARU. MABASAN, 16(1), 51–66.
Chaer, A., & Agustina, L. (1995). Sosioliguistik: Suatu Pengantar. Rineka Cipta.
Dittmar, N. (1976). Sociolinguistics A Critical Survey of Theory and Application. Edward Arnold Ltd.
Holmes, J., & Wilson, N. (2015). AN INTRODUCTION TO SOCIOLINGUISTIC (4th ed.). Routledge.
Jurnal, H., & Khoerunnisa, N. (2022). VARIASI BAHASA SEBAGAI KENDALI KEAKRABAN ANTARA GURU DAN SISWA DALAM INTERAKSI PEMBELAJARAN DI SD NEGERI 3 SIDAREJA. 1(3).
Keraf, G. (2004). Composition: An introduction to language proficiency.
Kridalaksana. (2009). Kamus Linguistik.
Mahmud, A. (2014). Tata Bahasa Bahasa Madura (revisi). Balai Bahasa Provinsi Jawa Timur, Sidoarjo.
Mailani, O., Nuraeni, I., Syakila, S. A., & Lazuardi, J. (2022). Bahasa Sebagai Alat Komunikasi Dalam Kehidupa Manusia. Kampret Journal, 1(1), 1–10. https://doi.org/10.35335/kampret.v1i1.8
Mubarak, H. (2020a). Analisis Variasi Bahasa pada Pelayanan Rumah Sakit Umum Daerah Kotabaru. CENDEKIA: JURNALILMIAH PENDIDIKAN, 8(1), 32–43. https://doi.org/10.33659/cip.v8i1.148
Pusat Bahasa Departemen Pendidikan Nasional. (2003). Kamus besar bahasa indonesia (3rd ed.). Balai Pustaka.
Rifalda, A., Maharani, M., Dewi, R., Sari, K., Bahasa, P., & Sastra Indonesia, D. (n.d.). PROSIDING SAMASTA Seminar Nasional Bahasa dan Sastra Indonesia VARIASI BAHASA MASYARAKAT MINANGKABAU DALAM KAJIAN SOSIOLINGUISTIK.
Sebagai Salah Satu Syarat Mencapai Gelar Sarjana Sastra, D. (n.d.). VARIASI BAHASA BERDASARKAN GENDER DI PERUMAHAN WATUTUMOU PERMAI JURNAL SKRIPSI.
Soemarsono. (2017). SOSIOLINGUISTIK.
Sudaryanto. (2015). METODE DAN ANEKA TEKNIK ANALISIS BAHASA. Sanata Dharma University Press.
Sunarso. (1997). VARIABEL KELAS SOSISAL, UMUR DAN JENIS KELAMIN.
Teknik, P. (2023). https://perpusteknik.com/macam-macam-poli/#google_vignette.
Telaumbanua, R. F. (2020). Peran Tenaga Kesehatan dalam Melaksanakan Pelayanan Kesehatan WBP Rutan. Jurnal Ilmiah Kesehatan Sandi Husada, 11(1), 205–212. https://doi.org/10.35816/jiskh.v11i1.247
Wardhaugh, R., & Fuller, J. (2021). An Introduction to Sociolinguistics.
Copyright (c) 2025 Nur Ismi Amalia, Sugeng Edy Mulyono, Rasyidah Nur Amalia, Nuril Hidayati
This work is licensed under a Creative Commons Attribution 4.0 International License.
