Pengaruh Online Customer Review Terhadap Keputusan Pembelian Secara Online Pada Market Place Shopee
Abstract
This study aims to quantitatively describe the effect of Online Customer Review on Online Purchasing Decisions through the Shopee Marketplace Guru Pondok Modern Darul Hikmah Tulungagung. The method used in this research is a quantitative descriptive approach method. The population in this study were Pondok Modern Darul Hikmah teachers totalling 240 teachers with a sample size of 72 respondents. The data collection technique in this study used a questionnaire method, the data analysis technique of this study used simple Linear Regression, Hypothesis Test t test and Coefficient of Determination with the help of the SPSS 21.0 for Windows programme. The results of this study indicate that Online Customer Review has a positive and significant effect on Online Purchasing Decisions with a tcount> table value of 2.611> 1.664, The coefficient of determination shows that Online Customer Review is 72.8% while the remaining 27.2% is influenced by other variables.
References
[2] D. Arbaini, Pratiwi, “PENGARUH CONSUMER ONLINE RATING DAN REVIEW TERHADAP KEPUTUSAN PEMBELIAN PADA PENGGUNA MARKETPLACE TOKOPEDIA,” 2020. [Online]. Available: http://jurnal.unmer.ac.id/index.php/jbm
[3] S. Mahendra and P. Edastama, “PENGARUH ONLINE CUSTOMER REVIEW, RATING DAN INFLUENCER TERHADAP KEPUTUSAN PEMBELIAN PAKAIAN CASUAL PADA MARKETPLACE.”
[4] H. N. Haliza and M. Anasrulloh, “Pengaruh Online Customer Review Dan Online Customer Rating Terhadap Keputusan Pembelian Online Melalui Marketplace Shopee Mahasiswa Pendidikan Ekonomi Universitas Bhinneka Pgri,” J. Econ., vol. 2, no. 7, pp. 1756–1766, 2023, doi: 10.55681/economina.v2i7.671.
[5] S. A. Al Aradatin, B. Muslih, and R. Meilina, “Pengaruh Online Customer Review dan Online Customer Rating Terhadap Keputusan Pembelian Melalui Marketplace Shopee (Studi Pada Mahasiswa Aktif Prodi Manajemen Angkatan 2017 UNP Kediri),” Semin. Nas. Manajemen, Ekon. dan Akunt., pp. 757–767, 2021.
[6] M. Anasrulloh, M. A. Sri W. H, and F. Nurhana, “Pengaruh Persepsi dan Kualitas Pelayanan terhadap Kepuasan Pasca Pembelian Pengguna Aplikasi Online Shop,” J. Ilm. Ecobuss, vol. 10, no. 1, pp. 7–15, 2022, doi: 10.51747/ecobuss.v10i1.859.
[7] Z. F. Auliya, M. Rifqi, K. Umam, and S. K. Prastiwi, “Online Customer Review (OTRs) dan Rating Kekuatan baru pada Pemasaran Online di Indonesia,” pp. 89–98, 2017.
[8] R. Nainggolan and E. Purba, “Perbaikan Performa Cluster K-Means Menggunakan Sum Squared Error (Sse) Pada Analisis Online Customer Review Terhadap Produk Toko Online,” J. TIMES, vol. VIII, no. 2, pp. 1–8, 2019.
[9] A. Siregar, M. I. Hasibuan, M. Amin, and J. M. Harahap, “PENGARUH RATING DAN ONLINE CUSTOMER REVIEW TERHADAP KEPUTUSAN PEMBELIAN PRODUK PAKAIAN PADA MARKETPLACE SHOPEE ( STUDI KASUS MAHASISWA UNIVERSITAS AL-WASHLIYAH,” vol. 5, pp. 335–341, 2022, doi: 10.37600/ekbi.v5i2.699.
[10] A. N. A. dan W. Ardianti, “Pengaruh Online Customer Review dan Online Customer Rating terhadap Keputusan Pembelian melalui Market Place Shopee”, [Online]. Available: http://teknonisme.com
[11] O. M. Putri and T. I. Wijaksana, “Pengaruh Online Customer Review Dan Online Customer Rating Terhadap Purchase Decision Pada Konsumen Produk Wardah Melalui Marketplace Shopee,” J. e-Proceeding Manag., vol. 8, no. 5, pp. 6394–6403, 2021.
[12] T. Syarifah and E. Matriani, “Pengaruh Online Customer Review Dan Online Customer Rating Terhadap Keputusan Pembelian Melalui Marketplace Shopee (Studi Kasus: Mahasiswa Fakultas Ekonomi UNA T.A. 2021/2022),” J. Pendidik. dan Konseling, vol. 4, no. 6, pp. 11521–11529, 2022.
[13] Istiqomah dan Lina Mufidah, “PENGARUH REVIEW SERVICE MENU DAN RATING MENU TERHADAP KEPUTUSAN PEMBELIAN MAKANAN PADA MARKETPLACE SHOPEE FOOD,” 2021.