Faktor-faktor Yang Mempengaruhi Keputusan Pembeliaan Di Diva Swalayan Kraksaan Kabupaten Probolinggo

  • Dedi Widiantika Universitas Panca Marga
  • R Abdul Haris Universitas Panca Marga
  • Tatik Amani Universitas Panca Marga
Keywords: Service Quality, Product Quality, Price, and Purchase Decision

Abstract

This research was conducted at Diva Swalayan Kraksaan, Probolinggo Regency with the aim to determine the effect of product quality, service quality and price on purchasing decisions at Diva Swalayan Kraksaan, Probolinggo Regency partially. The type of research used is quantitative research with descriptive statistical analysis. The population is all visitors to Diva Swalayan Kraksaan, Probolinggo Regency with a sample of 98 people, and the sampling method is probability sampling. In proving and analyzing this, validity and reliability tests, classical assumption tests, multiple linear regression analysis, coefficient of determination and hypothesis testing are used. The results showed that there was a significant influence partially and simultaneously between product quality, service quality, and price on purchasing decisions at Diva Swalayan Kraksaan, Probolinggo Regency. The product quality variable has a greater (dominant) influence on purchasing decisions at Diva Swalayan Kraksaan, Probolinggo Regency

References

Abdurrahim. (2018). Faktor-faktor yang Mempengaruhi Perilaku Konsumen Berbelanja Pada Glow Supermarket di Banjarmasin, Vol 11 No 1
Ananda, G (2019). Faktor-faktor yang Mempengaruhi Frekuensi Beli Konsumen Pada Pasar Swalayan Maju Bersa Marendal Medan. ISSN: 1979-5408. Hal 32. Ekonomi dan Bisnis.
Budiono, A. (2020). Pengaruh Kualitas Pelayanan, Harga, Promosi dan Citra Merek terhadap Kepuasan Pelanggan melalui Keputusan Pembelian. P-ISSN 0216-5287.
Daga, R. (2017). Citra, Kualitas Produk dan Kepuasan Pelanggan. Global Reasearch And Consulting Institute.
Firmansyah, A. (2019). Citra, Pemasaran Produk dan merek (planning&strategy).
Indrasari, M. (2019). Pemasaran & Kepuasan Pelanggan. Unitomo Press.
Sejati, B. (2016). Pengaruh Kualitas Produk, Kualiatas Pelayanan,dan Harga Terhadap Keputusan Pembelian Pada Starbucks, Vol 5 No 3: Jurnal Ilmu dan Riset Manajemen.
Priansa, D. (2017). Perilaku Konsumen. ALFABETA.
Putra, D. (2018). Faktor-faktor yang mempengaruhi Perilaku Konsumen berbelanja pada Glow Supermarket di Banjarmasin. ISSN 1603-8623. Hal 2.
Rahmansyah, A. I., Balqis, N. S., Rahajeng, Y., Elmas, M. S. H., & Masluha, S. (2022). The Effect of Non Perfoming Financing and Financing to Deposit Ratio On Return On Assets. Assets : Jurnal Ilmiah Ilmu Akuntansi, Keuangan Dan Pajak, 6(2), 100–107. https://doi.org/10.30741/assets.v6i2.849
Rahmansyah, A. I., Wardayati, S. M., & Miqdad, M. (2021). Audit Committee, Board, and Audit Report Lag. Wiga : Jurnal Penelitian Ilmu Ekonomi, 11(1), 19–30. https://doi.org/10.30741/wiga.v11i1.577
Sugiyono. (2013). Metode Penelitian Kuantitatif, Kualitatif R&D. Alvabeta.
Sugiyono. (2015). Metode Penelitian Kuantitatif, Kualitatif R&D. Alvabeta.
Sugiyono. (2016). Metode Penelitian Kuantitatif, Kualitatif R&D. Alvabeta.
Sujarweni, W. (2016). Metodologi Penelitian Bisnis dan Ekonomi. Pustaka Baru Press.
Sujarweni, W. (2019). Metodologi Penelitian Bisnis dan Ekonomi. Pustaka Baru Press.
Surjaweni, V. W. (2020). Metodologi Penelitian
Published
2024-06-28
How to Cite
Widiantika, D., Haris, R., & Amani, T. (2024). Faktor-faktor Yang Mempengaruhi Keputusan Pembeliaan Di Diva Swalayan Kraksaan Kabupaten Probolinggo. JUMAD : Journal Management, Accounting, & Digital Business, 2(3), 361-370. https://doi.org/10.51747/jumad.v2i3.1584

Most read articles by the same author(s)

<< < 1 2 3 > >>